Priorities have shifted, new programs have been adopted, and many companies are investing in new technologies. Many things have changed with the onset of the COVID-19 pandemic, especially in how physicians provide care to their patients. Probably the biggest example of this is the push for telehealth options. It provides patients with health services during a time when it’s recommended to practice social distancing.
As one of the leading post-acute care facilities in Southern California, we’re closely monitoring the increase in demand and securing our spot as the go-to for quality services. We embrace innovation, not just because we have to, but because it secures an effective treatment plan for our patients, significantly reducing their chance of rehospitalization. Read our article below and learn how telehealth is enhancing the patient experience and why it’s going to stay in a post-COVID world.
What is Telehealth?
Sometimes it can be difficult to connect with a doctor. You may find yourself living in an area where quality medical care is lacking. Or you’re unable to make doctor’s appointments because of a lack of transportation or energy. With social distancing being a top concern for patients and doctors alike, a shift towards telehealth is needed.
Telehealth (sometimes called telemedicine) is a way for patients to engage with their doctor without having to meet in person. There are several options people can use to enjoy this service:
- Talk to your doctor over the phone or video chat
- Send and receive messages from your doctor using secure messaging, email, and file exchange
- Use remote monitoring so your doctor can check on you at home
What Kinds of Care Can I Get With Telehealth?
While it might not be the appropriate care for emergency services, telehealth can be a powerful tool in preventing serious issues. Additionally, it’s especially helpful when monitoring and managing on-going health conditions. Common care options include:
- Going over lab tests or x-ray results
- Therapy and online counseling
- Skin conditions
- Managing recurring conditions like migraines or UTIs
- Prescription management
- Urgent care issues like colds, coughs, and stomach aches
- Post-hospital care follow up
However, it’s important to note that it is up to your doctor to determine if telehealth services are the right fit for you.
People are Enthusiastic About Telehealth Services
In a survey of 2,000 Americans, 85% of respondents said they would likely select telehealth for their next primary care appointment. 73% of people also said they would choose it for their next specialty care appointment. But, why?
According to the survey, it’s primarily due to the convenience and reduced travel time. It adds a new level of flexibility for patients who wish to stay healthy while saving time and money on transportation costs. The study also pointed out people are choosing this type of care for its easier scheduling, reduced contact with sick people, and for saving money on childcare.
The study also points out that people would be more likely to use telehealth if they knew their doctor would order lab work, prescribe medicine, and make referrals to other doctors. Additionally, more than 74% identified the ability to follow up with a doctor directly via telehealth is very important to them.
Is Telehealth Going to Stay?
With continued enthusiasm for the service, we believe it’s safe to say it will. Demand for the service will drive more practices to offer the service for many years to come. However, policy reform relating to reimbursement may need to be required.
According to Ash Goel, MD, senior vice president and CIO of Bronson Healthcare, “Telehealth needs to be supported with policy reform that addresses the current drivers of the public health emergency as well as the continued evolution of technology, which will allow both clinicians and patients to deliver and receive care most efficiently. One of the most important parts of this is continued support from payers to reimburse services with appropriate use cases designed to encourage and improve clinical efficiency and the patient care experience.”
South Coast Post Acute Provides a High Spirit of Care
At South Coast Post Acute, we are committed to providing excellent services for our clients to ensure an effective recovery with a low chance of rehospitalization. We are passionately dedicated to providing the quality of service and care you come to expect from Southern California’s leading post-acute care provider.
Through our innovative care and dedicated, experienced staff, we strive to provide the best patient care with a focus on reducing your length of stay when possible and preventing 30-day rehospitalizations. Contact us today to learn how we can help you on your journey back to full health.