Resident Satisfaction Survey2016-09-19T14:35:56+00:00

Thank You for trusting South Coast Post Acute for your healthcare needs! We hope you enjoyed your stay here. Please take a few minutes to give us your opinion and suggestions of the services you received here at South Coast Post Acute. Our goal is to exceed your expectations and we truly appreciate your feedback on your stay here at South Coast Post Acute. We hope your answers will be specific and honest. We want to make South Coast Post Acute a place you would recommend to your friends and family.

 

Please rate our services on a scale from 1 to 5 with 5 being the highest rating.

  • (1) No Opinion – do not have an opinion
  • (2) Poor service that needs immediate attention
  • (3) Average service that you would expect
  • (4) Above average service that creates a sense of security and commitment for your loved one
  • (5) Excellent service that you would recommend to others


What was your overall impression of the service you or your loved one received at South Coast Post Acute?

1 – No Opinion2 – Poor3 – Average4 – Above Average5 – Excellent


How would you rate our staff treating you with respect and courtesy during your stay?

1 – No Opinion2 – Poor3 – Average4 – Above Average5 – Excellent


How would you rate the quality of post-acute care you received at South Coast Post Acute?

1 – No Opinion2 – Poor3 – Average4 – Above Average5 – Excellent


How would you rate your initial admission and transition experience when you arrived at South Coast Post Acute?

1 – No Opinion2 – Poor3 – Average4 – Above Average5 – Excellent


How would you rate our activities, outings or social events?

1 – No Opinion2 – Poor3 – Average4 – Above Average5 – Excellent


How would you rate our menu selections and food choices during your stay?

1 – No Opinion2 – Poor3 – Average4 – Above Average5 – Excellent


How would you rate the quality and preparation of the food?

1 – No Opinion2 – Poor3 – Average4 – Above Average5 – Excellent


How would you rate the dining room services and atmosphere?

1 – No Opinion2 – Poor3 – Average4 – Above Average5 – Excellent


How would you rate our staff’s performance regarding your therapy?

1 – No Opinion2 – Poor3 – Average4 – Above Average5 – Excellent


If you required specific Dietary needs, how would you rate our staff (professional, courteous and timely)?

1 – No Opinion2 – Poor3 – Average4 – Above Average5 – Excellent


How would you rate our staff anticipating your needs and caring for you in a timely manner?

1 – No Opinion2 – Poor3 – Average4 – Above Average5 – Excellent


How would you rate the cleanliness of our building and your room?

1 – No Opinion2 – Poor3 – Average4 – Above Average5 – Excellent


Overall, how would you rate the Office Staff (Were they professional and courteous)?

1 – No Opinion2 – Poor3 – Average4 – Above Average5 – Excellent


Would you recommend South Coast Post Acute services to your friends and family?

YesNo


Would you like to receive information and news from South Coast Post Acute?
YesNo Thanks